Returns & Exchanges

We want you to be completely satisfied with your Alpkit gear, which is why we offer a 123-day return period for any unused items in their original packaging. Whether it is a fit issue or a change of heart, our straightforward process ensures you can get back to your adventures as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Label and Post

  Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.

• 4.
  Refund Processing

  Once our warehouse team inspects your return, we will process your refund or exchange within 5 to 7 business days.